Quick answer. Open the TV app store, tap Update all, then update the TV system software. Stale apps spin forever.
TVs do not update apps as reliably as phones. A week-old Netflix build will hang on a working line.
MarketPalace Guide Center writes this as a solution walkthrough — the order we would use if we were in the room with you. We name the next click, then what to do if that click fails. We do not sell the TV, the kettle, or the plane ticket.
If a menu name on your set or phone does not match, use the closest wording and email hello@marketpalace.shop. We correct live pages when the path has moved.
What you need
- TV on Wi-Fi
In this guide
1. Open the maker store
App Store, Content Store, Play Store, Roku channel list, or Fire Appstore.
2. Update all
Leave the TV on the store screen until every bar finishes.
3. Run a system software update
Settings → Support → Software update.
4. Clear cache or reinstall the one broken app
Then restart the TV.
If it still fails
- A full internal disk blocks updates. Delete unused games.
When you are done, browse more in TV & Living Room or search the Guide Center for the next job on your list. A neighbour problem — a remote, a bill, a suitcase — has its own walkthrough.
Common questions
Lose profiles?
Updates keep logins. A reinstall may ask you to sign in.